I downloaded three vector images (both in .jpeg and .ai). Opened them in Photoshop and InDesign. They look wrong (even in Finder). There are pixels, misshaped objects and the font in the bottom one. Never had this issue before. My colleague also tried to download them on her Mac - same issue. Any ideas?
Thank you for providing these. I agree the text in the .ai file is not crisp. I see that you reported these to our customer care team and you've already been granted replacement licenses.
I noticed something odd when reviewing these files under your account. Can you tell me did you have any issues when licensing these files?
Yes, I reported this to customer care, and they told me to post it here.
There is something wrong with all three files in both .ai and .jpg.
See all the large pixels in the shadows in all three images, and in the bottom image the cloud is totally misshaped as well.
No issues licensing I don´t think, but the downloads are not right.
Thank you for the additional information.