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PLEASE CANCEL MY SUBSCRIPTION

New Here ,
Dec 21, 2018 Dec 21, 2018

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Hello

I need to cancel my subscription with Adobe Stock. I cannot cancel it online as it reads: You’ll be able to manage your plan shortly. Nor have I been able to get a

hold of customer service.

Please help.

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Account management

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correct answers 1 Correct Answer

Adobe Employee , Feb 27, 2019 Feb 27, 2019
Hi Victoria,The Adobe Stock subscription stands cancelled. Feel free to update this thread in case of any additional questions.Regards,Twarita

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Adobe Community Professional ,
Dec 22, 2018 Dec 22, 2018

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And there is only Adobe that can help you: Contact Customer Care  .

 

However, this message is posted currently probably because of the holidays:

Our support center currently has long wait times. Skip the queues and reach us in the forums and on Twitter: @AdobeCare

 

 

Sorry for that, but account problems can only be solved by Adobe Customer Care.

 

May be you could wait until after Christmas?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Adobe Employee ,
Feb 27, 2019 Feb 27, 2019

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Hi Victoria,

The Adobe Stock subscription stands cancelled.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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New Here ,
Apr 05, 2019 Apr 05, 2019

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Please cancel my subscription.

I have been checking various tabs to cancel my subscriptions, but I just failed to see how i can do it online.

i cant even find an email address where i can request for cancellation.

Regards

Ishaan Thakker

00971506975907

Adobe Creative Cloud

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New Here ,
Oct 15, 2019 Oct 15, 2019

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Dear team, I'm not able to cancel my monthly subscription...there is no way to do it inside the account, no way to get in contact with a live agent from chat....the adobe has a problem ...please proceed with cancellation of my subscription

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Adobe Community Professional ,
Oct 15, 2019 Oct 15, 2019

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See my answer above or here: https://community.adobe.com/t5/Get-Started/impossible-to-cancel-subscription-to-get-in-contact-with-...
Regards, Abambo
Hard- and Software Engineer and Photographer.

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New Here ,
Jan 26, 2021 Jan 26, 2021

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I've never been so frustrated with a product!! I've called every number imaginable; every number posted; I called and stayed on hold for 48 mins, and the "support" says he can't locate my account. Adobe gives me no account number at all but have been charging me $29.99 every single month for months for something I don't use at all and they make it impossible to cancel it. I've googled how to cancel adobe stock and all the other adobe stuff i'm being charged for, and under "manage your plan", it doesn't give me any option to "cancel" only to "upgrade". What the heck? I thought Adobe was a reputable company. 

 

Please help! This is such a rip off. I'm so frustrated!!

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Adobe Employee ,
Jan 27, 2021 Jan 27, 2021

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@defaultkcou029hv5fg
I don't see any Adobe Stock subscription associated with the Adobe ID you are using here on the forums. Please confirm that you are signed into https://account.adobe.com with the correct Adobe ID.

 

If you are still unable to cancel your subscription then please use the information provided in this thread to cancel it.

EBQ

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