PLEASE END MY SUBSCRIPTION TO ADOBE STOCK

Community Beginner ,
Oct 15, 2017 Oct 15, 2017

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I swear this website has got me running around in circles and I am exhausted. I have become so irate at the lack of understanding when I have asked multiple times on discussions to experts to please cancel my subscription. I honestly do not even use it and I don't want to be charged for something I am not using. So for the last time, please, please, please end my membership to adobe stock.

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[Moved from Comments forum to Creative Cloud forum... Mod]

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correct answers 1 Correct Answer

Adobe Employee , Oct 18, 2017 Oct 18, 2017
Hi thereYour subscription has been cancelled.ThanksBev

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Most Valuable Participant ,
Oct 15, 2017 Oct 15, 2017

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Community Beginner ,
Oct 15, 2017 Oct 15, 2017

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Yes, I've gone on the first link thousands of times already, but when I go to "Plans and Products",  click "Manage Plan" under Adobe Stock, there is no "Cancel Plan" option and why was I sent to the creative cloud forum? This is an issue with my standalone stock membership, I do not have anything related to Creative Cloud membership. Can you just please cancel this for me? I had enough.adobe screenshot.png

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Most Valuable Participant ,
Oct 15, 2017 Oct 15, 2017

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No, I am another user and may not cancel anything

Be sure to remain signed in with your Adobe ID before accessing the link below

Creative Cloud support (all Creative Cloud customer service issues)

https://helpx.adobe.com/contact/support.html

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Community Beginner ,
Oct 15, 2017 Oct 15, 2017

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Do you know of anyone that can cancel my membership because I went on tons of discussions, where countless people have this same issue.

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Adobe Employee ,
Oct 16, 2017 Oct 16, 2017

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Hi deez,

Please contact our support team through call/chat for the cancellation requests.

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

If you are unable to reach support through the above- mentioned link please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Oct 18, 2017 Oct 18, 2017

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Hi there

Your subscription has been cancelled.

Thanks

Bev

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