Please make a refund

New Here ,
Dec 23, 2018 Dec 23, 2018

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Hello, you can return the funds withdrawn from the card 16/12/18. The product is very expensive and I would like you to give me back the money for Adobe Stock

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correct answers 1 Correct Answer

Adobe Employee , Dec 24, 2018 Dec 24, 2018
Hi Dazle,I see you have an Adobe account under the same ID as with forums.I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 16 Nov 2018. The subscription has already been cancelled.Please reach out to our support team Support FAQ: How can I contact Adobe for support? for the refund requests.In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link...

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Adobe Community Professional ,
Dec 23, 2018 Dec 23, 2018

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Did you cancel at time?

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Adobe Employee ,
Dec 24, 2018 Dec 24, 2018

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Hi Dazle,

I see you have an Adobe account under the same ID as with forums.

I have checked your account details and noticed that you had signed up for Adobe Stock 10 images per month(one-year) plan on 16 Nov 2018. The subscription has already been cancelled.

Please reach out to our support team Support FAQ: How can I contact Adobe for support? for the refund requests.

In case you are unable to reach our support through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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