Please unsubscribe my account

New Here ,
Mar 21, 2019

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i subscribed a 30 days free trial membership of the app Adobe Stock in the Creative Cloud.

After a few days of tests now I want to unsubcribe this service but i dont found this button. Today i checked my e-mail and i have to pay but i dont use this 10 photography. please unsubscribe me !

Your plan has been cancelled.

Kind regards

Beverley

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Please unsubscribe my account

New Here ,
Mar 21, 2019

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i subscribed a 30 days free trial membership of the app Adobe Stock in the Creative Cloud.

After a few days of tests now I want to unsubcribe this service but i dont found this button. Today i checked my e-mail and i have to pay but i dont use this 10 photography. please unsubscribe me !

Your plan has been cancelled.

Kind regards

Beverley

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Mar 21, 2019 0
Most Valuable Participant ,
Mar 21, 2019

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Mar 21, 2019 1
Adobe Community Professional ,
Mar 21, 2019

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There is no difference using or not using the 10 assets. You have 30 days free then starts the first month to pay. You then have 14 days to cancel and you will get a refund.

You can only cancel when there is no payement issue.

In case you have trouble to cancel, contact customer service.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Mar 21, 2019 1
New Here ,
Mar 22, 2019

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I can not cancel this plan can you close this  plan for me? admin

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Mar 22, 2019 0
Adobe Employee ,
Mar 22, 2019

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Your plan has been cancelled.

Kind regards

Beverley

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Mar 22, 2019 1
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