problem download vector image

Nov 02, 2020

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I bought a vector image from Stock but when I download it and open it in illustrator, a Chinese text appears. Adobe support couldn't find a solution for me

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problem download vector image

Nov 02, 2020

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I bought a vector image from Stock but when I download it and open it in illustrator, a Chinese text appears. Adobe support couldn't find a solution for me

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Download

Views

21

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Translate

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Report
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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 02, 2020 0
Abambo LATEST
Nov 02, 2020

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Hi Isabelle,

 

What is the asset id?

What is your Illustrator version?

 

Let's look if we are better than Adobe support. 🙂

Regards, Abambo
Hard- and Software Engineer and Photographer.

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