Problem downloading vector file previews

New Here ,
Sep 04, 2018

Copy link to clipboard

Copied

I am having the same problem with downloading vector file previews. Will not work in Chrome, Firefox, or Safari. Photo previews will download. Using Mac with latest software updates.

Hi Ralph,

The fix for Vector Previews is deployed and live. You may now download the vector previews.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

71

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Problem downloading vector file previews

New Here ,
Sep 04, 2018

Copy link to clipboard

Copied

I am having the same problem with downloading vector file previews. Will not work in Chrome, Firefox, or Safari. Photo previews will download. Using Mac with latest software updates.

Hi Ralph,

The fix for Vector Previews is deployed and live. You may now download the vector previews.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

72

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Sep 04, 2018 0
Adobe Employee ,
Sep 04, 2018

Copy link to clipboard

Copied

Hi Ralph,

We apologize for the inconvenience caused to you. Currently, the vector previews are unable to be downloaded. The licensed vector files can be downloaded but the previews cannot. We're aware of this issue and are working on a fix.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 04, 2018 1
Adobe Employee ,
Sep 14, 2018

Copy link to clipboard

Copied

Hi Ralph,

The fix for Vector Previews is deployed and live. You may now download the vector previews.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Sep 14, 2018 1
Resources
Buy Adobe Stock
Getting Started