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Problem with photo

New Here ,
Dec 16, 2019 Dec 16, 2019

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Hello
Today the photo number # 3067844001 of the author lauritta was bought, unfortunately after downloading it, it is in very poor quality, how can I solve this problem, re-downloading the file does not help.
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Fotolia

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Most Valuable Participant ,
Dec 16, 2019 Dec 16, 2019

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The photo you are looking at: does it have an Adobe Stock watermark still on it?

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Most Valuable Participant ,
Dec 16, 2019 Dec 16, 2019

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I see this was a duplicate post, and you already answered yes, and I gave you the cause (you are still working with the free preview, not the high quality image you paid for). Please let us know if you still have a problem.

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