Copy link to clipboard
Copied
Hi, I bought the one year CC products with the student plan. I know I graduated from the college however, the plan have to finish on January 20th, 2018, because I bought the plan on January 20th, 2017. If it had to finish (or canceled) because I graduate from the college, you guys have to return the money back. I payed $406 U.S dollar for one year plan. Why is it canceled? Please return the money back you guys have to give me a permit to access until January 20th, 2018. Thank you.
The subscription is cancelled meaning it won't renew next year. However, as you have a paid up front plan you continue to have access to use your subscription until the end of the contract period.
Thanks
Bev
Copy link to clipboard
Copied
Hi there
Your subscription is currently active and can be used until 20 Jan 2018.
Thanks
Bev
Copy link to clipboard
Copied
Hi there
the product is still canceled.
Plans & Products
Creative
Cloud Student and Teacher Edition (one-year)‎Canceled
Thank you,
Hyemi Song
On Fri, Sep 8, 2017 at 5:34 AM, Beverley Gray <forums_noreply@adobe.com>
Copy link to clipboard
Copied
The subscription is cancelled meaning it won't renew next year. However, as you have a paid up front plan you continue to have access to use your subscription until the end of the contract period.
Thanks
Bev