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Prove for dollar photo club license

New Here ,
Feb 10, 2017 Feb 10, 2017

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Hi there!

Hope it's not a repeated question, but I couldn't find the exact answer on this forum yet.

Can you tell me in what way I could prove the license for images I bought from DPC, since they are not in my history license in Adobe account?

Thank you!

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correct answers 1 Correct Answer

Adobe Employee , Feb 13, 2017 Feb 13, 2017
Hi thereWhile it would have been possible for you to download proof of licensing when you made the purchase and when the account was open, there's unfortunately not a way to prove this now as the DPC site is entirely closed.Sorry about that.Kind regardsBev

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Adobe Employee ,
Feb 10, 2017 Feb 10, 2017

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Hi there

Do you still have your proof of purchase from Dollar Photo Club?

If not, I'm afraid the DPC site is now closed so it's no longer possible to retrieve this information.  Is someone asking you to prove that you purchased licenses?

Thanks

Bev

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New Here ,
Feb 10, 2017 Feb 10, 2017

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Thank you for your quick reply.

No, I don't think is there a proof of buying, since the only proof was my history license. I still have the emails that said that I have subscribe to them, but not what I bought.

I have many images bought in that time, that I didn't use so I would like to use them if necessary in my websites. I joined recently a crowd sourcing website and they ask for links and proofs of licenses. How can I solve this issue?

Thank you very much!

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Adobe Employee ,
Feb 13, 2017 Feb 13, 2017

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Hi there

While it would have been possible for you to download proof of licensing when you made the purchase and when the account was open, there's unfortunately not a way to prove this now as the DPC site is entirely closed.

Sorry about that.

Kind regards

Bev

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New Here ,
Mar 14, 2017 Mar 14, 2017

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Hi Bev,

I have a similar question, do images purchased through dollarphoto club now carry adobe Stock licensing? Will they be covered this way? Or do we have to re-purchase the images through adobe stock?

Thank you

Kind Regards,

Angie

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Adobe Employee ,
Mar 14, 2017 Mar 14, 2017

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Hi Angie

Images purchased via DPC would be covered by the DPC licensing agreement.  You wouldn't need to re-purchase the images through Adobe Stock.

Kind regards

Bev

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New Here ,
Mar 14, 2017 Mar 14, 2017

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Thank you for the swift response!

Where could I obtain the DPC licensing agreement now, since I cannot find it online anymore.

Kind Regards,

Angie

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Adobe Employee ,
Mar 15, 2017 Mar 15, 2017

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Hi Angie

I'll send this information to you via email.

Kind regards

Bev

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New Here ,
Mar 15, 2017 Mar 15, 2017

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Hi! I would like to receive this information also. But from what I understand this information doesn't value that much, since we don't have a list with all our downloads from DPC. Is that right?

Thank you!

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Adobe Employee ,
Mar 15, 2017 Mar 15, 2017

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It's the general license information for images purchased via DPC.  I'll send it on to you as well.

Kind regards

Bev

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New Here ,
Mar 15, 2017 Mar 15, 2017

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Thank you. I received it. Regards!

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Community Beginner ,
Sep 26, 2017 Sep 26, 2017

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Hi Bev! I would appreciate it if you could also send me the DPC licensing info and the confirmation that the images I bought through DPC before it was purchased by Adobe are still covered by DPC License terms. Thank you very much!

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Adobe Employee ,
Sep 27, 2017 Sep 27, 2017

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Hi VP

I've sent you an email with the DPC licensing information.

Kind regards

Bev

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New Here ,
Feb 02, 2018 Feb 02, 2018

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Hi Bev,

would you be able to send me the information as well?


For the Adobe images I've bought what should I do about proving I have a license for them should I need to? I can't see the images in my account, is there anyway to get a summary and the licenses for them?

With thanks

Sonia

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Adobe Employee ,
Feb 04, 2018 Feb 04, 2018

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Hi Sonia,

Please see the thread where I have answered your question: How do I see what images I've bought and prove I bought them with a standard license?

Regards

Twarita

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New Here ,
Feb 04, 2018 Feb 04, 2018

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Thanks twaritar3263062,

Would you be able to send me the information to prove the purchase of Dollar Photo Club images and license?


With thanks

Sonia

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Adobe Employee ,
Feb 06, 2018 Feb 06, 2018

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Hi Sonia,

Since the DPC migration to Adobe stock is complete; there is no way of extracting the DPC license history.

Regards,

Sheena

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New Here ,
Feb 06, 2018 Feb 06, 2018

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Hi Sheena,

Thanks for your reply.

So can we use those images? What do we do if challenged about having a license to use them?

Sonia

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New Here ,
Jun 04, 2018 Jun 04, 2018

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Hi there,

is it possible for you to also send me a copy? My old DPC images aren't showing in my AdobeStock account. Pretty Please? Thank You!

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Adobe Employee ,
Jun 05, 2018 Jun 05, 2018

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Hi Lori,

There is a possibility that you DPC licenses have got expired and therefore are not showing in your account. These license were only valid for an year.

Regards,

Sheena

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New Here ,
Dec 07, 2018 Dec 07, 2018

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Hi! There seems to alot of confusion on this feed. If the license agreement with DPC is only valid for one year then all of our concerns are closed since DPC was closed more than one year ago. Is this correct? Only a good license for one year? If so then we can’t legally use anything from DPC. What’s the legal answer?

I asked for a cooy of the license agreement but it wasn’t attached to your reply last month. Please send it anyway. Many thanks.

It would be good customer service if Adobe helped us financally if we now need to repurchase everything through Adobe.

I hope to publish a study guide and include about twelve products and I want to do it legally. No maybes or perhaps but legally for sure!

Thank you.  Libby

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Adobe Employee ,
Dec 10, 2018 Dec 10, 2018

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Hi Libby

Unused downloads that were migrated from DPC to Adobe Stock were valid for 1 year, meaning you had a year to use these downloads on Adobe Stock, otherwise they expired.

Images that you had already licensed from DPC can continue to be used as per the license terms.

I sent the DPC license agreement via email on 7th November. Let me know if you need me to resend it.

Thanks

Bev

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New Here ,
Dec 10, 2018 Dec 10, 2018

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Many thanks, Beverley. I found the attachment.

Sent from Yahoo Mail for iPhone

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New Here ,
Oct 24, 2018 Oct 24, 2018

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Hello,

Can I please get a copy of this license agreement from DPC as well?

Thank you,

Lesley

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Adobe Employee ,
Oct 25, 2018 Oct 25, 2018

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Hi Lesley

I've sent you an email with a copy of the license agreement.

Thanks

Beverley

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