Prove for dollar photo club license

New Here ,
Feb 10, 2017

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Hi there!

Hope it's not a repeated question, but I couldn't find the exact answer on this forum yet.

Can you tell me in what way I could prove the license for images I bought from DPC, since they are not in my history license in Adobe account?

Thank you!

Hi there

While it would have been possible for you to download proof of licensing when you made the purchase and when the account was open, there's unfortunately not a way to prove this now as the DPC site is entirely closed.

Sorry about that.

Kind regards

Bev

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Prove for dollar photo club license

New Here ,
Feb 10, 2017

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Hi there!

Hope it's not a repeated question, but I couldn't find the exact answer on this forum yet.

Can you tell me in what way I could prove the license for images I bought from DPC, since they are not in my history license in Adobe account?

Thank you!

Hi there

While it would have been possible for you to download proof of licensing when you made the purchase and when the account was open, there's unfortunately not a way to prove this now as the DPC site is entirely closed.

Sorry about that.

Kind regards

Bev

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Feb 10, 2017 0
Adobe Employee ,
Feb 10, 2017

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Hi there

Do you still have your proof of purchase from Dollar Photo Club?

If not, I'm afraid the DPC site is now closed so it's no longer possible to retrieve this information.  Is someone asking you to prove that you purchased licenses?

Thanks

Bev

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Feb 10, 2017 1
New Here ,
Feb 10, 2017

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Thank you for your quick reply.

No, I don't think is there a proof of buying, since the only proof was my history license. I still have the emails that said that I have subscribe to them, but not what I bought.

I have many images bought in that time, that I didn't use so I would like to use them if necessary in my websites. I joined recently a crowd sourcing website and they ask for links and proofs of licenses. How can I solve this issue?

Thank you very much!

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Feb 10, 2017 0
Adobe Employee ,
Feb 13, 2017

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Hi there

While it would have been possible for you to download proof of licensing when you made the purchase and when the account was open, there's unfortunately not a way to prove this now as the DPC site is entirely closed.

Sorry about that.

Kind regards

Bev

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Feb 13, 2017 1
New Here ,
Mar 14, 2017

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Hi Bev,

I have a similar question, do images purchased through dollarphoto club now carry adobe Stock licensing? Will they be covered this way? Or do we have to re-purchase the images through adobe stock?

Thank you

Kind Regards,

Angie

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Mar 14, 2017 0
Adobe Employee ,
Mar 14, 2017

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Hi Angie

Images purchased via DPC would be covered by the DPC licensing agreement.  You wouldn't need to re-purchase the images through Adobe Stock.

Kind regards

Bev

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Mar 14, 2017 1
New Here ,
Mar 14, 2017

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Thank you for the swift response!

Where could I obtain the DPC licensing agreement now, since I cannot find it online anymore.

Kind Regards,

Angie

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Mar 14, 2017 0
Adobe Employee ,
Mar 15, 2017

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Hi Angie

I'll send this information to you via email.

Kind regards

Bev

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Mar 15, 2017 1
New Here ,
Mar 15, 2017

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Hi! I would like to receive this information also. But from what I understand this information doesn't value that much, since we don't have a list with all our downloads from DPC. Is that right?

Thank you!

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Mar 15, 2017 0
Adobe Employee ,
Mar 15, 2017

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It's the general license information for images purchased via DPC.  I'll send it on to you as well.

Kind regards

Bev

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Mar 15, 2017 1
New Here ,
Mar 15, 2017

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Thank you. I received it. Regards!

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Mar 15, 2017 0
Community Beginner ,
Sep 26, 2017

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Hi Bev! I would appreciate it if you could also send me the DPC licensing info and the confirmation that the images I bought through DPC before it was purchased by Adobe are still covered by DPC License terms. Thank you very much!

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Sep 26, 2017 1
Adobe Employee ,
Sep 27, 2017

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Hi VP

I've sent you an email with the DPC licensing information.

Kind regards

Bev

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Sep 27, 2017 1
New Here ,
Feb 02, 2018

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Hi Bev,

would you be able to send me the information as well?


For the Adobe images I've bought what should I do about proving I have a license for them should I need to? I can't see the images in my account, is there anyway to get a summary and the licenses for them?

With thanks

Sonia

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Feb 02, 2018 0
Adobe Employee ,
Feb 04, 2018

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Hi Sonia,

Please see the thread where I have answered your question: How do I see what images I've bought and prove I bought them with a standard license?

Regards

Twarita

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Feb 04, 2018 2
New Here ,
Feb 04, 2018

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Thanks twaritar3263062,

Would you be able to send me the information to prove the purchase of Dollar Photo Club images and license?


With thanks

Sonia

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Feb 04, 2018 0
Adobe Employee ,
Feb 06, 2018

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Hi Sonia,

Since the DPC migration to Adobe stock is complete; there is no way of extracting the DPC license history.

Regards,

Sheena

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Feb 06, 2018 1
New Here ,
Feb 06, 2018

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Hi Sheena,

Thanks for your reply.

So can we use those images? What do we do if challenged about having a license to use them?

Sonia

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Feb 06, 2018 0
New Here ,
Jun 04, 2018

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Hi there,

is it possible for you to also send me a copy? My old DPC images aren't showing in my AdobeStock account. Pretty Please? Thank You!

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Jun 04, 2018 0
Adobe Employee ,
Jun 05, 2018

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Hi Lori,

There is a possibility that you DPC licenses have got expired and therefore are not showing in your account. These license were only valid for an year.

Regards,

Sheena

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Jun 05, 2018 1
New Here ,
Oct 24, 2018

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Hello,

Can I please get a copy of this license agreement from DPC as well?

Thank you,

Lesley

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Oct 24, 2018 0
Adobe Employee ,
Oct 25, 2018

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Hi Lesley

I've sent you an email with a copy of the license agreement.

Thanks

Beverley

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Oct 25, 2018 1
New Here ,
Nov 05, 2018

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Beverly, I have several images from DPC which I bought  years ago. I am preparing a study guide and want to include them. May I by attributing them to DPC? If not, how can I?

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Nov 05, 2018 0
Adobe Employee ,
Nov 07, 2018

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Hi Libby

Yes, you can continue to use the images under the Dollar Photo Club license terms.

Thanks

Bev

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Nov 07, 2018 1
New Here ,
Nov 07, 2018

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Please send the DPC license. I will be publishing the guide . Many thanks.

Sent from Yahoo Mail for iPhone

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Nov 07, 2018 0
New Here ,
Dec 07, 2018

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Hi! There seems to alot of confusion on this feed. If the license agreement with DPC is only valid for one year then all of our concerns are closed since DPC was closed more than one year ago. Is this correct? Only a good license for one year? If so then we can’t legally use anything from DPC. What’s the legal answer?

I asked for a cooy of the license agreement but it wasn’t attached to your reply last month. Please send it anyway. Many thanks.

It would be good customer service if Adobe helped us financally if we now need to repurchase everything through Adobe.

I hope to publish a study guide and include about twelve products and I want to do it legally. No maybes or perhaps but legally for sure!

Thank you.  Libby

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Dec 07, 2018 0
Adobe Employee ,
Dec 10, 2018

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Hi Libby

Unused downloads that were migrated from DPC to Adobe Stock were valid for 1 year, meaning you had a year to use these downloads on Adobe Stock, otherwise they expired.

Images that you had already licensed from DPC can continue to be used as per the license terms.

I sent the DPC license agreement via email on 7th November. Let me know if you need me to resend it.

Thanks

Bev

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Dec 10, 2018 1
New Here ,
Dec 10, 2018

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Many thanks, Beverley. I found the attachment.

Sent from Yahoo Mail for iPhone

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Dec 10, 2018 0
New Here ,
Mar 01, 2018

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Hi Bev, Sheena,

I would appreciate a lot if you can also forward the DPC license to me.

¿would it be enough as a proof of license the monthly invoice of DPC?

Thanks a lot in advance

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Mar 01, 2018 0
Adobe Employee ,
Mar 01, 2018

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Hi there,

I have checked your account and I see that there are 100 available license under the active Stock plan which you purchased on 13 April 2016.

I believe when you subscribed to Adobe Stock plan, the DPC credits would have been migrated to your account.

Regards,

Sheena

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Mar 01, 2018 1
New Here ,
Jun 15, 2018

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Hi Sheena,

would you be so kind as to also send me a copy of the DPC license agreement?

Thank you very much.

Regards

John

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Jun 15, 2018 0
Adobe Employee ,
Jun 18, 2018

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Hi John,

Since the DPC migration to Adobe stock is complete; there is no way of extracting the DPC license history.

Regards,

Sheena

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Jun 18, 2018 1
Community Beginner ,
Dec 05, 2018

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A client of mine is being questioned and threatened about an image on I used on their website that I purchased through DPC saying it is copyright infringement. So I need to give them proof that DPC had this image available on their site and I purchased it. Can anyone give guidance on this? I check Adobe Stock and like others it seems, it is not in my history. This is very frustrating and something Adobe should have thought of or mentioned it would no longer be available for the future. I would appreciate any advice on how to resolve this licensing/copyright issue.

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Dec 05, 2018 0
Adobe Employee ,
Dec 07, 2018

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Looping in Beverley Gray​ for expert advice on this matter.

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Dec 07, 2018 1
New Here ,
Apr 15, 2019

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Hello, may I have question about DPC licencion as well.

Las year your  coleque wrote here in discusion that is posssible send universal DPC licencions to email.

Can you send it please?
I bought many many photos on DCS and some company needs licencions documents on my client. It is not very good situation.

Thank you very much
Petr

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Apr 15, 2019 0
Adobe Employee ,
Apr 22, 2019

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Hi Petr and Brian,

Please check your emails as I've emailed you both the DPC license agreement copy.

Regards,

Sheena

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Apr 22, 2019 0
New Here ,
May 06, 2019

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Hi Sheena Kaul,

Appreciate if you email me a copy of the DCP licensing too. thanks!

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May 06, 2019 0
Adobe Employee ,
May 07, 2019

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Hi there,

I've emailed you a copy.

Regards,

Sheena

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May 07, 2019 0
New Here ,
May 07, 2019

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Well received thank you Sheena Kaul!

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May 07, 2019 1
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