Purchased extended license by mistake

New Here ,
Feb 02, 2021 Feb 02, 2021

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Hello~

I made a mistake to order adobe stock. 

I suppoesed  to choice standard licence, I choose extend licence. 

It doesn't need to me.

please help me to cancel the order.

Thank you~ 

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Licensing, Plans and purchase

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Adobe Community Professional ,
Feb 02, 2021 Feb 02, 2021

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how to cancel: https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

p.s. if canceling early there's an early cancellation fee = 1/2 the cost of the remaining subscription

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Adobe Employee ,
Feb 02, 2021 Feb 02, 2021

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Please contact customer care, https://helpx.adobe.com/contact.html, for assistance with your issue. Click on the chat icon in the lower right portion of the page. If you are unable to see this feature you may need to scroll down before it will appear or set your browser to private or incognito mode.

EBQ

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