purchased stock images and templates aren't opening in Photoshop

[#1]

I just purchased a template and some stock images but when I command them to open in Photoshop, I get a message telling me to log into and update my account (which I have done). Please help

[#2]

I just purchased a template and some stock images but when I command them to open in Photoshop, I get a message telling me to log into and update my account (which I have done). Please help

[#3]

What exactly do you do in Photoshop to open the stock image?