Questions about my subscription

New Here ,
Jan 12, 2018 Jan 12, 2018

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I tried to contact you by chat and phone without result so I´ll try this way. I have a 1 year Adobe stock subscription which ends February the 11th that I want to cancel. I was told the best is to contact by chat in order to do it but it was impossible. So I´ll try to cancel from my account but I want to be sure it is properly done and I would like you to confirm the cancellation. And I would like to know if the images in My library are available after cancellation and how many images I can download after the last payment. Thanks

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Adobe Employee , Jan 12, 2018 Jan 12, 2018
Hi thereYou can cancel from your account prior to the next billing date on 11th Feb - please follow steps in this article - Cancel your Adobe Stock membership The images that you have already downloaded will remain in your license history.Kind regardsBev

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Adobe Employee ,
Jan 12, 2018 Jan 12, 2018

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Hi there

You can cancel from your account prior to the next billing date on 11th Feb - please follow steps in this article - Cancel your Adobe Stock membership

The images that you have already downloaded will remain in your license history.

Kind regards

Bev

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