"License again" Author removed file

New Here ,
Dec 13, 2018 Dec 13, 2018

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Hello,

I was wondering the following.

If an image were to be removed by the author, hypothetically, since the time I first license the image. What happens to the "license again" function?

I want to avoid accidentally licensing an image that is no longer available. Will this be obvious on the license page? Is there a warning or change in wording?

Thanks, Mark

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Adobe Employee , Dec 17, 2018 Dec 17, 2018
Hi Mark,I understand your query here. Currently the license again button still shows but it won't let you license the image, instead it will route you to the search page with similar results for the files that are available to be licensed.Regards,Sheena

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Adobe Employee ,
Dec 17, 2018 Dec 17, 2018

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Hi Mark,

I understand your query here.

Currently the license again button still shows but it won't let you license the image, instead it will route you to the search page with similar results for the files that are available to be licensed.

Regards,

Sheena

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New Here ,
Dec 18, 2018 Dec 18, 2018

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Thanks Sheena,

Just to confirm: There is no change on the page itself. No visible indicator that the image was removed, or terms changed.

The link simply re-directs.

Is this correct?

Thanks again,

Mark

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Adobe Employee ,
Dec 18, 2018 Dec 18, 2018

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Hi Mark,

Yes, that is correct.

Regards,

Twarita

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Adobe Employee ,
Dec 18, 2018 Dec 18, 2018

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Hi Mark,

Actually, when an asset is removed from the Adobe Stock site you will see indications of this in your License History. The link to the asset is removed in the ID column and License Again and Download are removed and replaced with Not Available.

RemovedLicesedAssetInLicenseHistory.PNG

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New Here ,
Dec 18, 2018 Dec 18, 2018

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Would the license history page state the reason it is no longer available. e.g. "author removed"? Or does it only state "not available".

Mark

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Adobe Employee ,
Dec 18, 2018 Dec 18, 2018

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It will say "not available".

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Adobe Community Professional ,
Dec 18, 2018 Dec 18, 2018

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The author may have removed the picture, but also Adobe may have removed the picture. I do not think there is a reason...other then not available.

ABAMBO | Hard- and Software Engineer | Photographer

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