Re: Accidental download of Stock Image

Aug 08, 2017

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Hello Sheena, This also happened to me. I accidentally licensed an image by double clicking on it and would like that credit back. Can you please help? It is even a bad image I can't use for anything. The image number is: AdobeStock_136183080

thanks,

Lourdes

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Hi Lourdes,

I apologize as there is no way to unlicense the image but I have added 1 credit to your account so that you can use a different image instead.

Hope that helps!

Regards,

Sheena

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Re: Accidental download of Stock Image

Aug 08, 2017

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Hello Sheena, This also happened to me. I accidentally licensed an image by double clicking on it and would like that credit back. Can you please help? It is even a bad image I can't use for anything. The image number is: AdobeStock_136183080

thanks,

Lourdes

Branching into a new discussion

Hi Lourdes,

I apologize as there is no way to unlicense the image but I have added 1 credit to your account so that you can use a different image instead.

Hope that helps!

Regards,

Sheena

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Aug 08, 2017 0
Adobe Employee ,
Aug 08, 2017

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Hi Lourdes,

I apologize as there is no way to unlicense the image but I have added 1 credit to your account so that you can use a different image instead.

Hope that helps!

Regards,

Sheena

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Aug 08, 2017 0
Nov 04, 2019

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I did the same thing, it's very tricky when you preview in the bridge when I applying purchase,  It was an image above what I wanted. I ended up with an image I did not want.

 

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Nov 04, 2019 0
Adobe Employee ,
Nov 04, 2019

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Hi C.,

Please provide the asset ID number of the image you accidentally licensed.

 

EBQ

EBQ

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Nov 04, 2019 1
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