Re: Accidentally licensed a photo I don't want

New Here ,
Jan 07, 2018 Jan 07, 2018

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I, too, am having this problem.  49840798 was accidentally licensed when I was trying to facetime with my sister to try and show her how your stock page works.  Ugh.  I don't that sunset picture. 

Sunset panorama

By Olga Khoroshunova

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Adobe Employee , Jan 09, 2018 Jan 09, 2018
Branching into a new discussionHi Deborah,I apologize for the trouble that you've faced.I checked your account and see that the image# 49840798 was licensed but unfortunately there is noway to undo that action so therefore I've added 1 credit to your account.I hope that helps!Regards,Sheena

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Adobe Employee ,
Jan 09, 2018 Jan 09, 2018

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Branching into a new discussion

Hi Deborah,

I apologize for the trouble that you've faced.

I checked your account and see that the image# 49840798 was licensed but unfortunately there is noway to undo that action so therefore I've added 1 credit to your account.

I hope that helps!

Regards,

Sheena

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