Re: Accidentally licensed a photo I don't want

Jan 07, 2018

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I, too, am having this problem.  49840798 was accidentally licensed when I was trying to facetime with my sister to try and show her how your stock page works.  Ugh.  I don't that sunset picture. 

Sunset panorama

By Olga Khoroshunova

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Hi Deborah,

I apologize for the trouble that you've faced.

I checked your account and see that the image# 49840798 was licensed but unfortunately there is noway to undo that action so therefore I've added 1 credit to your account.

I hope that helps!

Regards,

Sheena

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Re: Accidentally licensed a photo I don't want

Jan 07, 2018

Copy link to clipboard

Copied

I, too, am having this problem.  49840798 was accidentally licensed when I was trying to facetime with my sister to try and show her how your stock page works.  Ugh.  I don't that sunset picture. 

Sunset panorama

By Olga Khoroshunova

Branching into a new discussion

Hi Deborah,

I apologize for the trouble that you've faced.

I checked your account and see that the image# 49840798 was licensed but unfortunately there is noway to undo that action so therefore I've added 1 credit to your account.

I hope that helps!

Regards,

Sheena

Views

67

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jan 07, 2018 0
Adobe Employee ,
Jan 09, 2018

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Branching into a new discussion

Hi Deborah,

I apologize for the trouble that you've faced.

I checked your account and see that the image# 49840798 was licensed but unfortunately there is noway to undo that action so therefore I've added 1 credit to your account.

I hope that helps!

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Jan 09, 2018 0
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