Re: Accidentally licensed a photo

New Here ,
Jul 07, 2017

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I've done it too! Accidentally licensed #32325600. I was trying to figure out how to download a watermarked version. Can I get a credit as well?

Branching to a new discussion,

Hi Jonathan,

I have credited an image to your account so that you can license a different image instead.

Hope that helps. Let me know if you have any additional query.

Regards,

Twarita

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Re: Accidentally licensed a photo

New Here ,
Jul 07, 2017

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I've done it too! Accidentally licensed #32325600. I was trying to figure out how to download a watermarked version. Can I get a credit as well?

Branching to a new discussion,

Hi Jonathan,

I have credited an image to your account so that you can license a different image instead.

Hope that helps. Let me know if you have any additional query.

Regards,

Twarita

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Jul 07, 2017 0
Adobe Employee ,
Jul 08, 2017

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Branching to a new discussion,

Hi Jonathan,

I have credited an image to your account so that you can license a different image instead.

Hope that helps. Let me know if you have any additional query.

Regards,

Twarita

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Jul 08, 2017 0
New Here ,
Jul 08, 2017

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Thank you, Twarita. It seems like this is a common enough problem, that an adjustment should be made to the UX/UI of the site. Perhaps as simple as a pop-up asking if you're sure you'd like to license/purchase this image. While one button click is nice, it seems problematic.

Thanks again!!

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Jul 08, 2017 0
Adobe Employee ,
Jul 10, 2017

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Thanks for sharing your feedback, we shall definitely share it with our team.

Thanks

Twarita

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Jul 10, 2017 0
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