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Hi. I bought the jpg version of an illustration and need the vector. Image #5053935
Thanks.
Mary Ann
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Hi Mary,
I understand you downloaded the image# 5053935 under the impression of it being a vector file although it was a jpeg file.
You can refine your search using the filter options as shown in the screenshot below:
Also, you can cross check the file type before downloading the file as highlighted in the screenshot below:
As for this jpeg image that you've downloaded, I am adding 1 license to your account as a goodwill gesture so that you can use it for a different a
...Copy link to clipboard
Copied
Branching into a new discussion
Hi Mary,
I understand you downloaded the image# 5053935 under the impression of it being a vector file although it was a jpeg file.
You can refine your search using the filter options as shown in the screenshot below:
Also, you can cross check the file type before downloading the file as highlighted in the screenshot below:
As for this jpeg image that you've downloaded, I am adding 1 license to your account as a goodwill gesture so that you can use it for a different asset.
Let me know if that helps!
Regards,
Sheena