Re: Adobe Stock .ai Image with transparent background in photoshop

New Here ,
Dec 04, 2018

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I'm having a similar problem but when I try to follow the advice above the halo around the stars goes black -  ID #173047932

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Correct answer by Monika Gause | Adobe Community Professional

Geckoz100  schrieb

Sorry, I should have clarified -- the above is a screenshot of AI, but when I removed (hid) the group to remove the gray blocks it just leaves a solid white background.  I would like to have a transparent background.

In Illustrator there is always a white canvas. In order to check whether your image is now really transparent, go to View > Transparency grid. If you now see the transparency grid, then your image is transparent.

It will stay transparent when you export it to a format that supports transparency.

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Re: Adobe Stock .ai Image with transparent background in photoshop

New Here ,
Dec 04, 2018

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I'm having a similar problem but when I try to follow the advice above the halo around the stars goes black -  ID #173047932

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Correct answer by Monika Gause | Adobe Community Professional

Geckoz100  schrieb

Sorry, I should have clarified -- the above is a screenshot of AI, but when I removed (hid) the group to remove the gray blocks it just leaves a solid white background.  I would like to have a transparent background.

In Illustrator there is always a white canvas. In order to check whether your image is now really transparent, go to View > Transparency grid. If you now see the transparency grid, then your image is transparent.

It will stay transparent when you export it to a format that supports transparency.

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Dec 04, 2018 0
Adobe Employee ,
Dec 04, 2018

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Branching to a new discussion,

Hi Emma,

Sorry to hear that.

Are you using the above-mentioned file(#173047932)with Illustrator CC? Also, can you please share some screenshots of the result which you are getting so that we can further assist you?

Regards,

Twarita

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Dec 04, 2018 0
Contributor ,
Jan 10, 2019

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Hello, I could not find the layer to delete to get rid of the background....can anyone help?

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Jan 10, 2019 0
Adobe Community Professional ,
Jan 10, 2019

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The solution is to open the file in Illustrator and delete the background (consisting in this nice chequerboard background)

If you do not have Illustrator, consider using the 7 day trial.

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jan 10, 2019 0
Contributor ,
Jan 10, 2019

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Sorry, I should have clarified -- the above is a screenshot of AI, but when I removed (hid) the group to remove the gray blocks it just leaves a solid white background.  I would like to have a transparent background.

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Jan 10, 2019 0
Adobe Community Professional ,
Jan 10, 2019

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The chequerboard usually is an element of your file. Depending on how it is build, you need to double click the data, to enter isolation mode and to be able to select the background. You can select and delete or switch off visibility. But that is a question for the Illustrator forum:Illustrator

Regards, Abambo
Hard- and Software Engineer and Photographer.

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Jan 10, 2019 1
Adobe Community Professional ,
Jan 11, 2019

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Geckoz100  schrieb

Sorry, I should have clarified -- the above is a screenshot of AI, but when I removed (hid) the group to remove the gray blocks it just leaves a solid white background.  I would like to have a transparent background.

In Illustrator there is always a white canvas. In order to check whether your image is now really transparent, go to View > Transparency grid. If you now see the transparency grid, then your image is transparent.

It will stay transparent when you export it to a format that supports transparency.

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Jan 11, 2019 0
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