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Please help. I just bought 163671349 opened it in Illustrator to remove the blocked background, but there are no layers. The sublayer even says 'image'. Thank you very much!
Branching to a new discussion,
Hi Maaike,
Sorry to hear that you are facing issues with an Adobe Stock file.
I have downloaded and opened the file in Illustrator and did not encounter an issue as mentioned above. I can view all the layers associated with the asset as shown in the screenshot below:
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
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Please help. I just bought 163671349 opened it in Illustrator to remove the blocked background, but there are no layers. The sublayer even says 'image'. Thank you very much!
Branching to a new discussion,
Hi Maaike,
Sorry to hear that you are facing issues with an Adobe Stock file.
I have downloaded and opened the file in Illustrator and did not encounter an issue as mentioned above. I can view all the layers associated with the asset as shown in the screenshot below:
Feel free to update this thread in case of any additional questions.
Regards,
Twarita
Copy link to clipboard
Copied
Branching to a new discussion,
Hi Maaike,
Sorry to hear that you are facing issues with an Adobe Stock file.
I have downloaded and opened the file in Illustrator and did not encounter an issue as mentioned above. I can view all the layers associated with the asset as shown in the screenshot below:
Feel free to update this thread in case of any additional questions.
Regards,
Twarita