Adobe Stock .ai Image with transparent background in photoshop

[#1]

Please help. I just bought 163671349 opened it in Illustrator to remove the blocked background, but there are no layers. The sublayer even says 'image'. Thank you very much! 

[#2]

Please help. I just bought 163671349 opened it in Illustrator to remove the blocked background, but there are no layers. The sublayer even says 'image'. Thank you very much! 

[#3 · Accepted solution]

Branching to a new discussion,

Hi Maaike,

Sorry to hear that you are facing issues with an Adobe Stock file.

I have downloaded and opened the file in Illustrator and did not encounter an issue as mentioned above. I can view all the layers associated with the asset as shown in the screenshot below:

Feel free to update this thread in case of any additional questions.

Regards,

Twarita