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Re: Bought wrong image

New Here ,
Sep 12, 2018 Sep 12, 2018

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Hi Sharon,

I find myself in the same position.  I may have clicked this image by accident as it is close to the image I wanted to buy.  This is the number 199714048.  How can I unlicense it?  I have not downloaded it.

Thanks

Carina

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correct answers 1 Correct answer

Adobe Employee , Sep 12, 2018 Sep 12, 2018

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Hi Carina,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Sep 12, 2018 Sep 12, 2018

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Branching to a new discussion,

Hi Carina,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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