Re: Bought wrong image

New Here ,
Sep 12, 2018

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Hi Sharon,

I find myself in the same position.  I may have clicked this image by accident as it is close to the image I wanted to buy.  This is the number 199714048.  How can I unlicense it?  I have not downloaded it.

Thanks

Carina

Branching to a new discussion,

Hi Carina,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Re: Bought wrong image

New Here ,
Sep 12, 2018

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Hi Sharon,

I find myself in the same position.  I may have clicked this image by accident as it is close to the image I wanted to buy.  This is the number 199714048.  How can I unlicense it?  I have not downloaded it.

Thanks

Carina

Branching to a new discussion,

Hi Carina,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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38

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Sep 12, 2018 0
Adobe Employee ,
Sep 12, 2018

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Branching to a new discussion,

Hi Carina,

Sorry to hear that.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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