Re: Can't cancel Adobe Stock plan!!

New Here ,
Sep 15, 2018 Sep 15, 2018

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I'm trying to cancel adobe stock and it won't let me. Help! I don't want to get billed for another month.

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Adobe Employee , Sep 17, 2018 Sep 17, 2018
Branching into a new discussionHi Aaron,I apologize for the troubles that you've been facing and I was able to check your account and see the active Adobe Stock subscription.I understand that you're unable to cancel the plan from your account page and therefore I would request you to Contact Customer Care for the cancellation requests.If you're unable to reach the support please see Contact Support FAQ: Unable to reach support through the "Contact US" link for more details.Regards,Sheena

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New Here ,
Sep 15, 2018 Sep 15, 2018

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Screen Shot 2018-09-16 at 8.23.49 AM.png

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Adobe Employee ,
Sep 17, 2018 Sep 17, 2018

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Hi Aaron,

I apologize for the troubles that you've been facing and I was able to check your account and see the active Adobe Stock subscription.

I understand that you're unable to cancel the plan from your account page and therefore I would request you to Contact Customer Care for the cancellation requests.

If you're unable to reach the support please see Contact Support FAQ: Unable to reach support through the "Contact US" link for more details.

Regards,

Sheena

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