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Hi I would also like to cancel my Adobe stock, I need some help, When I started my subscription for Illustrator which is what a want, the Adobe stock was one month free of charge I added this not knowing this was for the year, tried cancelling this but its now asking for 50 per cent charge?
Please help me!
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Hi Andrea,
Please contact the support through call/chat for the cancellation requests and the billing queries:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
You may also refer to the help document below:
Cancel your Adobe Stock membership
Please go through the Adobe - Subscription Terms as well.
Regards,
Sheena
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Hi Andrea,
Please contact the support through call/chat for the cancellation requests and the billing queries:
**Be sure to remain signed in with your Adobe ID before accessing the link above**
You may also refer to the help document below:
Cancel your Adobe Stock membership
Please go through the Adobe - Subscription Terms as well.
Regards,
Sheena
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Same thing happened with us. The offer was, "pay us half the year to cancel". Misleading "free" month.
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Hi Lance,
I apologize for the experience.
The promotional offer gives you a cancellation within the first month risk-free as the customer isn't being charged for that month.
Regards,
Sheena