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Re: Cannot cancel 'Adobe Stock -10 images a month (one-year)' plan

New Here ,
Nov 14, 2018 Nov 14, 2018

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I also can't cancel this and I never signed up for it. I'd like to cancel right away and I'd like a refund. I tried phoning adobe but could not get through. I'm very frustrated. Please cancel this plan.

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Adobe Employee , Nov 15, 2018 Nov 15, 2018

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Hi Courtney,

Sorry to hear that.

I have checked your account details and noticed that you had already contacted our support team and they have assisted you with the cancellation and the refund request.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Adobe Employee ,
Nov 15, 2018 Nov 15, 2018

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Branching to a new discussion,

Hi Courtney,

Sorry to hear that.

I have checked your account details and noticed that you had already contacted our support team and they have assisted you with the cancellation and the refund request.

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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