Cannot Download File!

[brendas92943853]

The files I am licensing is saying cannot download file. Today is 2/22/18 and none of the files will allow me to save to my computer.

[Sheena Kaul · Accepted solution]

Hi Brenda,

I apologize for the trouble that you're facing with the image download.

Please confirm me the file# of the image that you're trying to download so that I can get it checked and confirm you the resolution.

Also, is there any error message that you get when you click on the license option?

Regards,

Sheena

[Sheena Kaul]

Hi Brenda,

You may also Contact Customer Care for more detailed troubleshooting.

Regards,

Sheena