Hi. I'm having the same problem. I've used Safari and Chrome and I still get the error message. How can I get my image please?
Branching into a new discussion
Could you please confirm me the image number that you're facing troubles with so that I can check the same for you?
Hi. I believe I got it figured out, I downloaded Adobe Illustrator and it
seems to give me access now. The image number is 59368888.
I do have a different question. Once I license and download a photo to my
computer I get to use it no matter if I cancel my membership, correct? And
in order to use an image I must have it licensed, correct?
On Tue, Jan 16, 2018 at 8:35 AM, Sheena Kaul <firstname.lastname@example.org>
I am glad that you were able to fix the issue and you can use your image.
Please see Common Questions about plans, purchasing, and availability, Adobe Stock for more details.