Re: Dollar photo club credits expired?

New Here ,
Jul 03, 2017

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So if we purchase any membership plan we get our unused credits back? I think I had like 70 or so. I would like to have them back. I don't recall receiving anything saying they were expiring?

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Hi Laura,

I apologize for the experience that you were not notified about the expiration.

However, you are right that once you subscribe to any Stock Plan, the unused credit will be there in your account.

Please see Stock FAQ: Where can I find details about Dollar Photo Club (Fotolia) closure?

Please Contact Customer Care for further queries.

Regards,

Sheena

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Re: Dollar photo club credits expired?

New Here ,
Jul 03, 2017

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So if we purchase any membership plan we get our unused credits back? I think I had like 70 or so. I would like to have them back. I don't recall receiving anything saying they were expiring?

Branching into new discussion

Hi Laura,

I apologize for the experience that you were not notified about the expiration.

However, you are right that once you subscribe to any Stock Plan, the unused credit will be there in your account.

Please see Stock FAQ: Where can I find details about Dollar Photo Club (Fotolia) closure?

Please Contact Customer Care for further queries.

Regards,

Sheena

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173

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Jul 03, 2017 0
Adobe Employee ,
Jul 03, 2017

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Branching into new discussion

Hi Laura,

I apologize for the experience that you were not notified about the expiration.

However, you are right that once you subscribe to any Stock Plan, the unused credit will be there in your account.

Please see Stock FAQ: Where can I find details about Dollar Photo Club (Fotolia) closure?

Please Contact Customer Care for further queries.

Regards,

Sheena

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Jul 03, 2017 0
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