Re: How do I remove a license?

New Here ,
Jan 30, 2018

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Hi, I accidentally licensed the following images - #75735260, #87836936, #82861654

How do I remove it or receive a credit for it?

What information do you need from me?

Branching to a new discussion,

Hi Joseph,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed the files  (75735260, #87836936, #82861654) and there is no way to unlicense them, I have added 3 image credits to your account so that you can license different images instead.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Re: How do I remove a license?

New Here ,
Jan 30, 2018

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Hi, I accidentally licensed the following images - #75735260, #87836936, #82861654

How do I remove it or receive a credit for it?

What information do you need from me?

Branching to a new discussion,

Hi Joseph,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed the files  (75735260, #87836936, #82861654) and there is no way to unlicense them, I have added 3 image credits to your account so that you can license different images instead.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Jan 30, 2018 0
Adobe Employee ,
Jan 31, 2018

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Branching to a new discussion,

Hi Joseph,

I see you have an Adobe account under the same ID as with forums. Since you have accidentally licensed the files  (75735260, #87836936, #82861654) and there is no way to unlicense them, I have added 3 image credits to your account so that you can license different images instead.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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Jan 31, 2018 1
New Here ,
Dec 22, 2018

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Hi Twarita,

I have a similar situation where I've licensed 4 images when I didn't intend to. I only clicked on saving to library and it automatically licensed. Could you please help unlicense or grant credit.

Thank you so much for helping out.

Thanks,

Syed

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Dec 22, 2018 0
Adobe Employee ,
Dec 24, 2018

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Hi Syed,

Sorry to hear that.

Could you please share the file IDs which you have accidentally licensed so that we can further assist you?

Regards,

Twarita

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Dec 24, 2018 0
New Here ,
Dec 24, 2018

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Hi Twarita,

The file IDs are #93355848, #113878125, #118767766, #217648625, #174917388.

Thank you so much and happy holidays.

Thanks,

Syed

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Dec 24, 2018 0
Adobe Employee ,
Dec 25, 2018

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Syed,

Since you have accidentally licensed 5 Stock files, I have added 5 image licenses to your account so that you can use them against different images.

Hope that helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

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Dec 25, 2018 1
New Here ,
Aug 20, 2020

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I too have accidentally licensed an unwanted image. Would be nice to have a "are you sure you want license this image?" dialog. The ID is: 190194519.

 

Thanks for your time.

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Aug 20, 2020 0
Vani_100 LATEST
Adobe Employee ,
Aug 25, 2020

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Hello teresal38985297,

I have verified that you have licensed asset id 190194519 and have granted you replacement license. Please delete asset from any downloads or library at your end.

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Aug 25, 2020 0
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