Re: how do I unlicense something that I purchased accidentally?

New Here ,
Jun 27, 2017

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I also licensed an image that I did not mean to license. I just clicked back to the Stock image screen and it licensed the image I had clicked on. The image number is #134151720

Thanks

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Hi Lisa,

As you mentioned that you accidentally licensed an image. Unfortunately, there is no way to unlicense an image, however, I have added an image credit to your account so that you can use a different image instead.

Hope that helps. Please feel free to update this thread in case of any additional query.

Regards,

Twarita

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Re: how do I unlicense something that I purchased accidentally?

New Here ,
Jun 27, 2017

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I also licensed an image that I did not mean to license. I just clicked back to the Stock image screen and it licensed the image I had clicked on. The image number is #134151720

Thanks

Branching to a new discussion,

Hi Lisa,

As you mentioned that you accidentally licensed an image. Unfortunately, there is no way to unlicense an image, however, I have added an image credit to your account so that you can use a different image instead.

Hope that helps. Please feel free to update this thread in case of any additional query.

Regards,

Twarita

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Jun 27, 2017 0
Adobe Employee ,
Jun 27, 2017

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Branching to a new discussion,

Hi Lisa,

As you mentioned that you accidentally licensed an image. Unfortunately, there is no way to unlicense an image, however, I have added an image credit to your account so that you can use a different image instead.

Hope that helps. Please feel free to update this thread in case of any additional query.

Regards,

Twarita

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Jun 27, 2017 1
New Here ,
Jun 27, 2017

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Ok thank you. It does help.

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Jun 27, 2017 0
Adobe Employee ,
Jun 27, 2017

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You are welcome, Lisa!

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Jun 27, 2017 0
New Here ,
Sep 11, 2020

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Hi Twarita, 

I have done the same thing. I accidently licensed image #151221352

I do not want this image. Is there any way to receive a credit for this? 

 

Thanks, 

Jamie

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Sep 11, 2020 0
Adobe Employee ,
Nov 18, 2020

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Nov 18, 2020 0
Community Beginner ,
Nov 08, 2020

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It is far too easy to accidentally license an image! I was scrolling on my phone and I guess my thumb hit license while scrolling. I do not want image169269955 . May I get a license credit please? I suggest you guys add a confirm button?

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Nov 08, 2020 1
Vani_100 LATEST
Adobe Employee ,
Nov 18, 2020

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Hello loril92226953 

 

I have grantetd you replacement license. Please see https://community.adobe.com/t5/stock/accidental-license/m-p/11586036?page=1

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Nov 18, 2020 0
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