Re: how do I unlicense something that I purchased accidentally?

New Here ,
Jul 25, 2017

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Hi Sheena,

My mouse didn't go nuts, but I somehow ended up with a licensed image that I had no intention of licensing, too. This is my first time using Adobe Stock and I was adding a number of images to a library, so I must have somehow licensed it while doing that? I don't know. There was no confirmation or anything like that, but based on what I'm seeing in the forums it looks like maybe there should be.

It was this image: 134640882

Hi Brian,

I have added 1 free credit in your account.

Please sign out and sign back into the account to check the same.

Regards,

Sheena

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Re: how do I unlicense something that I purchased accidentally?

New Here ,
Jul 25, 2017

Copy link to clipboard

Copied

Hi Sheena,

My mouse didn't go nuts, but I somehow ended up with a licensed image that I had no intention of licensing, too. This is my first time using Adobe Stock and I was adding a number of images to a library, so I must have somehow licensed it while doing that? I don't know. There was no confirmation or anything like that, but based on what I'm seeing in the forums it looks like maybe there should be.

It was this image: 134640882

Hi Brian,

I have added 1 free credit in your account.

Please sign out and sign back into the account to check the same.

Regards,

Sheena

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59

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 25, 2017 0
Adobe Employee ,
Jul 25, 2017

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Hi Brian,

I have added 1 free credit in your account.

Please sign out and sign back into the account to check the same.

Regards,

Sheena

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Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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