how do I unlicense something that I purchased accidentally?

[aaronf21225991]

I've accidentally licensed 134766502 if you could please credit my account back. Thank you!

[twaritar3263062]

Branching to a new discussion,

As you have accidentally licensed one image, I have added an image credit to your account so that you can license a different image instead.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

[OLY3414103]

I have a similar problem to Aaronf21225991's. I just subscribed to the Adobe Stock Images. I was trying to select a number of images to preview later before I purchase the desired ones however, I accidentally purchased them all. How do I cancel licenses so that I can start over and purchase the ones I want. I have not downloaded any yet.  Can you please help?

Thank you.

[twaritar3263062]

Hi Sandra,

Could you please share the image numbers that you have accidentally licensed so that I can further help you with the issue?

Regards,

Twarita

[OLY3414103]

They are; #87176242 , #102285635, #46291453, #87284490, #29852231, #81751523, #92887196, #92887189,  #134039564​, #134039720, #55448294.

Thank you.

[twaritar3263062 · Accepted solution]

Hi Sandra,

As you have accidentally licensed the above-mentioned images, I have added 11 image credits to your account as a goodwill gesture so that you can license different images instead.

Also, please see Stock FAQ: How to license an image with Adobe Stock?  in order to license the Adobe Stock images.

Hope that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

[OLY3414103]

Thank you.

[twaritar3263062]

You are welcome!