Re: how do I unlicense something that I purchased accidentally?

New Here ,
Feb 26, 2018 Feb 26, 2018

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I have accidentally licensed image #185546235.​ It's my first day on Adobe Stock and I didn't realize what the button would do. Agree with many others that it's far too easy to license and there should be a double confirmation. I deleted the photo from my library, hoping it would give me credit, but it did not. Can you please add an image credit to my account?

Thanks,

Michelle

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correct answers 1 Correct Answer

Adobe Employee , Feb 26, 2018 Feb 26, 2018
Branching to a new discussion,Hi Michelle,I apologize for the troubles caused to you.I have added 1 license to your account so that you can use it against a different image.Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.Hope this helps!Feel free to update this thread in case of any additional questions.RegardsTwarita

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Adobe Employee ,
Feb 26, 2018 Feb 26, 2018

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Branching to a new discussion,

Hi Michelle,

I apologize for the troubles caused to you.

I have added 1 license to your account so that you can use it against a different image.

Please see Stock FAQ: How to license an image with Adobe Stock? to understand the licensing process better.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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