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Re: how do I unlicense something that I purchased accidentally?

New Here ,
Feb 27, 2018 Feb 27, 2018

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Hi Twarita,

I accidentally licensed 91053550 to my account. Sorry - very new to adobe stock and I must've clicked the license button when I only wanted to enlarge thumbnail.

If this could be removed/credited - it would be much appreciated! Thank you -

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correct answers 1 Correct Answer

Adobe Employee , Feb 28, 2018 Feb 28, 2018
Branching into a new discussionHi Vivian,I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.But I have added 1 license to your account so that you can use it against this image.Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the license workflow.Hope that helps!Regards,Sheena

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Adobe Employee ,
Feb 28, 2018 Feb 28, 2018

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Branching into a new discussion

Hi Vivian,

I apologize for the troubles that you've faced with the Stock website but unfortunately there is no way to unlicense an image if it has been licensed once.

But I have added 1 license to your account so that you can use it against this image.

Please see Stock FAQ: How to license an image with Adobe Stock? to know more about the license workflow.

Hope that helps!

Regards,

Sheena

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