Re: how do I unlicense something that I purchased accidentally?

New Here ,
Mar 27, 2018 Mar 27, 2018

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I searched how to remove an accidentally licensed image and this is the thread I found since there is no actual button to do that. Everyone on the thread seems to get their problems fixed here so that's a consolation. Are you now saying I should contact another person to get my problem fixed unlike the rest of the people on the thread?

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Adobe Employee , Mar 28, 2018 Mar 28, 2018
Branching into a new discussionHi Nicolas,I understand your concern and apologize for the limitation in the website that there isn't any option to revert the accidentally licensing issue.Please message me your contact number and the best time to reach in a private message so that I can help you better.Regards,Sheena

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Adobe Employee ,
Mar 28, 2018 Mar 28, 2018

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Branching into a new discussion

Hi Nicolas,

I understand your concern and apologize for the limitation in the website that there isn't any option to revert the accidentally licensing issue.

Please message me your contact number and the best time to reach in a private message so that I can help you better.

Regards,

Sheena

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New Here ,
Mar 28, 2018 Mar 28, 2018

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I've accidentally licensed image 72480064 while trying to preview it.

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Adobe Employee ,
Mar 29, 2018 Mar 29, 2018

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Hi Nicolas,

Please see the private message that I've sent.

Regards,

Sheena

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