Re: How do you actually 'claim' the free 10 images that they advertise?

New Here ,
May 28, 2017

Copy link to clipboard

Copied

I pay monthly for an Adobe CC subscription. I have tried all the suggestions while logged in to download my 10 free stock photos, but the website keeps instructing me to buy a monthly subscription to stock.adobe.com.

Video is not included in the subscription. The subscription is standard assets only. Video and Premium images are not included.

Views

479

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Re: How do you actually 'claim' the free 10 images that they advertise?

New Here ,
May 28, 2017

Copy link to clipboard

Copied

I pay monthly for an Adobe CC subscription. I have tried all the suggestions while logged in to download my 10 free stock photos, but the website keeps instructing me to buy a monthly subscription to stock.adobe.com.

Video is not included in the subscription. The subscription is standard assets only. Video and Premium images are not included.

Views

480

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
May 28, 2017 0
Adobe Employee ,
May 29, 2017

Copy link to clipboard

Copied

Branching into a new discussion

Hi Kelly

You need to sign up for the 10 assets/month annual plan, where the first month is free.  You can cancel risk free within the first month if you decide not to continue with the subscription.

See Adobe Stock pricing and membership plan | Adobe Stock

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 29, 2017 1
New Here ,
May 29, 2017

Copy link to clipboard

Copied

I just signed up for the 10 assets/month annual plan, and when I selected my first video clip, I was charged for it. Could you explain?

Thanks.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 29, 2017 0
LEGEND ,
May 29, 2017

Copy link to clipboard

Copied

Video is not included in the subscription. The subscription is standard assets only. Video and Premium images are not included.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
May 29, 2017 1
New Here ,
Mar 12, 2018

Copy link to clipboard

Copied

that does not answer the question above.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 12, 2018 0
Adobe Employee ,
Mar 12, 2018

Copy link to clipboard

Copied

Hi Alex,

Brad had responded to the query posted by rchisum which explained him the exact issue.

Please elaborate your query so that we can help you better.

Regards,

Sheena

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 12, 2018 0
Resources
Buy Adobe Stock
Getting Started