I am running into a similar problem. I purchased Adobe CC three to four months ago but I cannot figure out how to claim my 10 free photos. I did not realize that these needed to be accessed within the first 30 days. Is there a way that I can access them now, even though it is past the 30 day mark or have I lost this opportunity?
Branching into a new discussionHi Michael,I apologize for the troubles that you've facing.I did check your account and was unable to find any Stock subscription. You may still go ahead and sign up for the 10-free images plans here: Adobe Stock 30-day trial - Get 10 Stock images free. | Adobe Stock Let me know if you still face any troubles.Regards,Sheena