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Re: How to cancel Adobe Stock?

Community Beginner ,
Mar 17, 2018 Mar 17, 2018

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I am in this same situation! I have tried for some time to get the Stock Photo portion off my account, with no luck. It does not show a cancellation button. I didn't even realize I signed up for it as I thought it was part of my CC program as a perk. I never intended to buy it in the first place. PLEASE help me as the support links do not allow me to call Adobe, chat or email! 

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correct answers 1 Correct answer

Adobe Employee , Mar 19, 2018 Mar 19, 2018

I have received you private message.

I'll be responding to the same.

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Adobe Employee ,
Mar 19, 2018 Mar 19, 2018

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Hi Deanna,

I believe there is an account issue because of which you are unable to find the cancel button on your account management page.

Please Contact Customer Care for cancellation request.

You may refer Contact Support FAQ: Unable to reach support through the "Contact US" link in case you are unable to reach support.

Let me know if you still face issues.

Regards,

Sheena

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Community Beginner ,
Mar 19, 2018 Mar 19, 2018

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Your links take me back to the same 'customer service page' that never

gives me any answers!!! I must have an actual person fix this issue and

immediately, PLEASE!!!!!!!

On Mon, Mar 19, 2018 at 6:51 AM, Sheena Kaul <forums_noreply@adobe.com>

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Adobe Employee ,
Mar 19, 2018 Mar 19, 2018

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I have received you private message.

I'll be responding to the same.

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