Re: I accidentally licensed an image!

New Here ,
Nov 13, 2018

Copy link to clipboard

Copied

Hi, I did the same mistake! I accidentally licenced an image as I thought it was saving on my list only: FILE #: 189578468

Please help me to retrieve this one license, thanks!

Branching to a new discussion,

Hi Mamun,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

99

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Re: I accidentally licensed an image!

New Here ,
Nov 13, 2018

Copy link to clipboard

Copied

Hi, I did the same mistake! I accidentally licenced an image as I thought it was saving on my list only: FILE #: 189578468

Please help me to retrieve this one license, thanks!

Branching to a new discussion,

Hi Mamun,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

100

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Nov 13, 2018 0
Adobe Employee ,
Nov 14, 2018

Copy link to clipboard

Copied

Branching to a new discussion,

Hi Mamun,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Nov 14, 2018 0
New Here ,
Dec 05, 2018

Copy link to clipboard

Copied

hey!

I've also just accidentally licensed an image: Black color pencil isolated on white background. - Buy this stock photo and explore similar images a...

I have no use for this image. It's not even close to what I was looking for! Is it possible to get a refund? I haven't downloaded or used the image anywhere.

Thanks

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 05, 2018 0
Adobe Employee ,
Dec 06, 2018

Copy link to clipboard

Copied

Hi there,

Sorry for the trouble it has caused to you.

Since you have accidentally licensed 1 Stock file, I have added 1 image license to your account so that you can use it against a different image.

Hope this helps!

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Dec 06, 2018 0
Resources
Buy Adobe Stock
Getting Started