Re: i cannot cancel my adobe free sock trial

New Here ,
Nov 28, 2018

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I'm also having trouble finding the option to cancel my Adobe Stock free trial.   It doesn't show up under my plans as per the instructions.

Branching to a new discussion,

Hi Cindy,

Sorry to hear that.

I have checked your account details and noticed that you have an active Creative Cloud Photography plan under the Adobe ID shared in the forums. However, I am unable to locate any Adobe Stock subscription under this ID, have you perhaps took another trial with a different Adobe ID?  Please provide the order number so we can have this checked.

Regards,

Twarita

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Re: i cannot cancel my adobe free sock trial

New Here ,
Nov 28, 2018

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I'm also having trouble finding the option to cancel my Adobe Stock free trial.   It doesn't show up under my plans as per the instructions.

Branching to a new discussion,

Hi Cindy,

Sorry to hear that.

I have checked your account details and noticed that you have an active Creative Cloud Photography plan under the Adobe ID shared in the forums. However, I am unable to locate any Adobe Stock subscription under this ID, have you perhaps took another trial with a different Adobe ID?  Please provide the order number so we can have this checked.

Regards,

Twarita

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Nov 28, 2018 0
Adobe Employee ,
Nov 29, 2018

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Branching to a new discussion,

Hi Cindy,

Sorry to hear that.

I have checked your account details and noticed that you have an active Creative Cloud Photography plan under the Adobe ID shared in the forums. However, I am unable to locate any Adobe Stock subscription under this ID, have you perhaps took another trial with a different Adobe ID?  Please provide the order number so we can have this checked.

Regards,

Twarita

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Nov 29, 2018 1
New Here ,
Apr 04, 2019

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I need to cancel my plan, today is the last day of the free subscription period, please help me!!

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Apr 04, 2019 0
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