Re: i cannot cancel my adobe free sock trial

New Here ,
Nov 28, 2018 Nov 28, 2018

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I'm also having trouble finding the option to cancel my Adobe Stock free trial.   It doesn't show up under my plans as per the instructions.

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Adobe Employee , Nov 29, 2018 Nov 29, 2018
Branching to a new discussion,Hi Cindy,Sorry to hear that.I have checked your account details and noticed that you have an active Creative Cloud Photography plan under the Adobe ID shared in the forums. However, I am unable to locate any Adobe Stock subscription under this ID, have you perhaps took another trial with a different Adobe ID?  Please provide the order number so we can have this checked.Regards,Twarita

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Adobe Employee ,
Nov 29, 2018 Nov 29, 2018

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Branching to a new discussion,

Hi Cindy,

Sorry to hear that.

I have checked your account details and noticed that you have an active Creative Cloud Photography plan under the Adobe ID shared in the forums. However, I am unable to locate any Adobe Stock subscription under this ID, have you perhaps took another trial with a different Adobe ID?  Please provide the order number so we can have this checked.

Regards,

Twarita

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New Here ,
Apr 04, 2019 Apr 04, 2019

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I need to cancel my plan, today is the last day of the free subscription period, please help me!!

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