I have just phoned customer services who claimed that they could not issue a refund for this image which I purchased in error:
Can you please look into this and issue me with a refund or credit?
Branching into a new discussion
I've checked your account details and I see that you've subscribed to Adobe Stock-10 images/month plan.
I'm unable to locate this order# under your Adobe ID.
Can you please confirm me the file Id of the image that you've purchased accidentally?
The file number is: