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Re: Licensed the wrong image

New Here ,
Jul 20, 2017 Jul 20, 2017

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What if it was accidentally licensed to your library not downloaded to your computer? I only noticed because the number of images available for download decreased and I went to my licenses and saw one I had not even seen and do not want FILE #: 161106945

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Adobe Employee , Jul 21, 2017 Jul 21, 2017

Hi Jeanine,

As you have mentioned you have accidentally licensed a wrong image, As a gesture of goodwill I've added a credit to your account to replace the image licensed in error.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Adobe Employee ,
Jul 21, 2017 Jul 21, 2017

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Hi Jeanine,

As you have mentioned you have accidentally licensed a wrong image, As a gesture of goodwill I've added a credit to your account to replace the image licensed in error.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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