Re: Licensed the wrong image

New Here ,
Jul 20, 2017

Copy link to clipboard

Copied

What if it was accidentally licensed to your library not downloaded to your computer? I only noticed because the number of images available for download decreased and I went to my licenses and saw one I had not even seen and do not want FILE #: 161106945

Hi Jeanine,

As you have mentioned you have accidentally licensed a wrong image, As a gesture of goodwill I've added a credit to your account to replace the image licensed in error.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Views

72

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Re: Licensed the wrong image

New Here ,
Jul 20, 2017

Copy link to clipboard

Copied

What if it was accidentally licensed to your library not downloaded to your computer? I only noticed because the number of images available for download decreased and I went to my licenses and saw one I had not even seen and do not want FILE #: 161106945

Hi Jeanine,

As you have mentioned you have accidentally licensed a wrong image, As a gesture of goodwill I've added a credit to your account to replace the image licensed in error.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Views

73

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 20, 2017 0
Adobe Employee ,
Jul 21, 2017

Copy link to clipboard

Copied

Hi Jeanine,

As you have mentioned you have accidentally licensed a wrong image, As a gesture of goodwill I've added a credit to your account to replace the image licensed in error.

Let me know if that helps!

Feel free to update this thread in case of any additional query.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Jul 21, 2017 1
Resources
Buy Adobe Stock
Getting Started