Re: Licensed the wrong image

New Here ,
Apr 12, 2018 Apr 12, 2018

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Hi Sheena,

I accidentally bought an extended license instead of standard licence. Can you please undo the extended license so I can buy a standard one? The price difference is crazy. The image number is #151505989

Thank you very much,

Lucie

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Adobe Employee , Apr 12, 2018 Apr 12, 2018
You can click on the link as mentioned in the post above and reach the support.

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Adobe Employee ,
Apr 12, 2018 Apr 12, 2018

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Hi Lucie,

I apologize for the experience that you'd face while licensing the Adobe Stock asset.

As you've mentioned that the asset licensed is an extended license, you will need to Contact Customer Care for the refund options.

Let me know if you face troubles contacting support.

Regards,

Sheena

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New Here ,
Apr 12, 2018 Apr 12, 2018

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And can you ask me where to find them?

Thank you!!!

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Adobe Employee ,
Apr 12, 2018 Apr 12, 2018

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You can click on the link as mentioned in the post above and reach the support.

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