Re: My Dollar Photo credits should NEVER expire!

New Here ,
Mar 01, 2018

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I have contacted Adobe support about this same issue and they are telling me the same garbage that I have to subscribe to a service just to get what I ALREADY paid for.

I need another remedy aside your suggestion to contact and call support since it is staffed out of country without any escalation solution. This is a pretty basic customer service failure. Paid for product - Did not receive promised advertised product....

Branching to a new discussion,

Hi Michael,

I apologize for the poor experience. Please check your private message.

Regards

Twarita

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Re: My Dollar Photo credits should NEVER expire!

New Here ,
Mar 01, 2018

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I have contacted Adobe support about this same issue and they are telling me the same garbage that I have to subscribe to a service just to get what I ALREADY paid for.

I need another remedy aside your suggestion to contact and call support since it is staffed out of country without any escalation solution. This is a pretty basic customer service failure. Paid for product - Did not receive promised advertised product....

Branching to a new discussion,

Hi Michael,

I apologize for the poor experience. Please check your private message.

Regards

Twarita

Views

53

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 01, 2018 0
Adobe Employee ,
Mar 01, 2018

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Branching to a new discussion,

Hi Michael,

I apologize for the poor experience. Please check your private message.

Regards

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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Mar 01, 2018 1
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