• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
Locked
0

Re: Ordered trial and cancelled same day but have been getting charged monthly.

Community Beginner ,
Feb 22, 2018 Feb 22, 2018

Copy link to clipboard

Copied

I have the exact same problem. I cancelled during the trial, was billed, contacted support and after 3 representatives disconnected for no reason, one told me it was cancelled. I checked my bank account and was still being billed. Now I cancelled again, but this time I'm being billed $200. What??!??!?!?!

Views

217

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Feb 23, 2018 Feb 23, 2018

Votes

Translate

Translate
Adobe Employee ,
Feb 23, 2018 Feb 23, 2018

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
Buy Adobe Stock
Getting Started