Re: Purchasing stock video with credits?

New Here ,
Mar 01, 2018 Mar 01, 2018

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Hi Bev,

Why is this not possible? It doesn't make any sense. I saved up my credits only plan to buy some stock video for a project and now find that it was pointless. What possible reason could there be for not being able to use your credits for video?

Tim

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Adobe Employee , Mar 01, 2018 Mar 01, 2018
Branching to a new discussion,Hi Tim,I see you have an Adobe account under the same ID as with forums.I did go through your account details and noticed that you have Adobe Stock 10 images a month(one-year) plan. The subscription plans only entitle you to license standard assets.Premium assets, such as videos, Premium collections images, and editorial images or videos, can be licensed on-demand or using credits from a credit pack.You may also refer to Stock FAQ: What are Credit packs? to get more...

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Adobe Employee ,
Mar 01, 2018 Mar 01, 2018

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Branching to a new discussion,

Hi Tim,

I see you have an Adobe account under the same ID as with forums.

I did go through your account details and noticed that you have Adobe Stock 10 images a month(one-year) plan. The subscription plans only entitle you to license standard assets.

Premium assets, such as videos, Premium collections images, and editorial images or videos, can be licensed on-demand or using credits from a credit pack.

You may also refer to Stock FAQ: What are Credit packs? to get more information on credit packs.

Feel free to update this thread in case of any additioanl questions.

Regards

Twarita

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