Re: "You'll be able to manage this plan shortly"

New Here ,
Mar 13, 2019

Copy link to clipboard

Copied

I am also having this problem where I am receiving a message saying You’ll be able to manage your plan shortly.  I would like to cancel my subscription for both Adobe Stock – 10 assets a month and Photography plan (20GB) and I do not want to be charged for either.  I would also like adobe to delete my account, please.  Please can I have an email confirmation when this is done thank you

Branching to a new discussion,

Hi Sally,

Sorry to hear that you are facing issues while cancelling your subscriptions.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

278

Likes

Translate

Translate

Report

Report
This conversation has been locked.

Re: "You'll be able to manage this plan shortly"

New Here ,
Mar 13, 2019

Copy link to clipboard

Copied

I am also having this problem where I am receiving a message saying You’ll be able to manage your plan shortly.  I would like to cancel my subscription for both Adobe Stock – 10 assets a month and Photography plan (20GB) and I do not want to be charged for either.  I would also like adobe to delete my account, please.  Please can I have an email confirmation when this is done thank you

Branching to a new discussion,

Hi Sally,

Sorry to hear that you are facing issues while cancelling your subscriptions.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Views

279

Likes

Translate

Translate

Report

Report
Mar 13, 2019 0
Adobe Employee ,
Mar 13, 2019

Copy link to clipboard

Copied

Branching to a new discussion,

Hi Sally,

Sorry to hear that you are facing issues while cancelling your subscriptions.

Please reach out to our support team Support FAQ: How can I contact Adobe for support?  for cancellation requests.

In case you are unable to reach our support team through the above-mentioned link, please see Contact Support FAQ: Unable to reach support through the "Contact US" link

Feel free to update this thread in case of any additional questions.

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Mar 13, 2019 0
Resources
Buy Adobe Stock
Getting Started