Re: Refund for stock image

New Here ,
Jul 28, 2017

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I need a refund as well. I purchased a $49 package yesterday only to find the images are too large for my use. A rep in chat suggested I purchase Photoshop to resize. How crazy is that suggestion.

I normally purchase Fotolia photos but yesterday, was bounced over to Adobe since you purchased that. Fotolia had different sized images to select from. Adobe has one huge size that is unworkable for me.

Please let me know how to get a refund of the package i purchased yesterday.

Thanks,

Branching to a new discussion,

Hi Lois,

I understand your concern. Additionally, I would like to let you know that we provide the size for each image of Adobe Stock as you can see it in the screenshot attached below:

For the refund, I would suggest you to Contact Customer Care

Regards,

Twarita

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Re: Refund for stock image

New Here ,
Jul 28, 2017

Copy link to clipboard

Copied

I need a refund as well. I purchased a $49 package yesterday only to find the images are too large for my use. A rep in chat suggested I purchase Photoshop to resize. How crazy is that suggestion.

I normally purchase Fotolia photos but yesterday, was bounced over to Adobe since you purchased that. Fotolia had different sized images to select from. Adobe has one huge size that is unworkable for me.

Please let me know how to get a refund of the package i purchased yesterday.

Thanks,

Branching to a new discussion,

Hi Lois,

I understand your concern. Additionally, I would like to let you know that we provide the size for each image of Adobe Stock as you can see it in the screenshot attached below:

For the refund, I would suggest you to Contact Customer Care

Regards,

Twarita

Views

175

Likes

Translate

Translate

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Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Jul 28, 2017 0
Adobe Employee ,
Jul 28, 2017

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Branching to a new discussion,

Hi Lois,

I understand your concern. Additionally, I would like to let you know that we provide the size for each image of Adobe Stock as you can see it in the screenshot attached below:

For the refund, I would suggest you to Contact Customer Care

Regards,

Twarita

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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