Re: unable to cancel my adobe stock subscription trial

New Here ,
Aug 25, 2017

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I am currently experiencing the same problem. I signed up for the 1 month free trial of Adobe Stock, but now I am unable to cancel that subscription without cancelling my CC subscription--which I don't want to do. Could you please help me cancel only my Stock subscription?

Branching to a new discussion,

Hi Rachael,

Please refer to the help document: Cancel your Adobe Stock membership

Also, you may contact support for cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Re: unable to cancel my adobe stock subscription trial

New Here ,
Aug 25, 2017

Copy link to clipboard

Copied

I am currently experiencing the same problem. I signed up for the 1 month free trial of Adobe Stock, but now I am unable to cancel that subscription without cancelling my CC subscription--which I don't want to do. Could you please help me cancel only my Stock subscription?

Branching to a new discussion,

Hi Rachael,

Please refer to the help document: Cancel your Adobe Stock membership

Also, you may contact support for cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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87

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Translate

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Aug 25, 2017 0
Adobe Employee ,
Aug 25, 2017

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Branching to a new discussion,

Hi Rachael,

Please refer to the help document: Cancel your Adobe Stock membership

Also, you may contact support for cancellation requests:

Contact Customer Care

**Be sure to remain signed in with your Adobe ID before accessing the link above**

Feel free to update this thread in case of any additional query.

Regards,

Twarita

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Report

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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