Re: Where do Stock downloads go?

New Here ,
Feb 09, 2018 Feb 09, 2018

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Same here ..purchased 10 images and cannot find them on android or computer

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Adobe Employee , Feb 09, 2018 Feb 09, 2018
Branching to a new discussion,Hi Frances,Sorry to hear that your facing trouble. If you are unable to find your saved Adobe Stock assets on your desktop or android, please sign in to the Stock website with your Adobe ID and password and you can view all your licensed assets in your license history as shown in the screenshot:Feel free to update this thread in case of any additional questions.RegardsTwarita

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Adobe Employee ,
Feb 09, 2018 Feb 09, 2018

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Branching to a new discussion,

Hi Frances,

Sorry to hear that your facing trouble. If you are unable to find your saved Adobe Stock assets on your desktop or android, please sign in to the Stock website with your Adobe ID and password and you can view all your licensed assets in your license history as shown in the screenshot:

Feel free to update this thread in case of any additional questions.

Regards

Twarita

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New Here ,
Feb 15, 2018 Feb 15, 2018

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I have done this several times and only find one photo.

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Adobe Employee ,
Feb 15, 2018 Feb 15, 2018

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Frances,

Can you please share some screenshots so that I can see where exactly the issue is?

Regards

Twarita

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Adobe Community Professional ,
Feb 16, 2018 Feb 16, 2018

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In general, files downloaded on Windows or Mac will go to your "Downloads" folder.

To see your Adobe Stock licensing history, and re-download any image as necessary, visit:

https://stock.adobe.com/Member/LicenseHistory

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